Training staff is a fundamental aspect for Albany Cleaning Solutions to protect our staff, our clients, visitors, pupils, patients and, of course, our clients’ premises. The effectiveness and professionalism of our cleaning operatives directly impact customer satisfaction, safety, and our overall business reputation. These are the key components of staff training we apply as best practices for creating an effective training program.
Health and Safety Training: Albany Cleaning Solutions ensures that our employees are adequately trained in health and safety practices in line with our BS EN ISO45001 Occupational Health and Safety Management System Certification. This includes understanding workplace hazards, safe handling of chemicals, and emergency procedures.
COSHH (Control of Substances Hazardous to Health): Our staff are trained on how to handle hazardous substances safely. This includes understanding Material Safety Data Sheets (MSDS) and using appropriate personal protective equipment (PPE) to carry out their duties safely.
Manual Handling: Training in manual handling techniques is essential to prevent injuries related to lifting, moving and operating equipment.
PPE Usage: Our employees are trained on the correct use of PPE to protect themselves from potential hazards associated with cleaning tasks, and the environment they are working in.
Induction Training: This initial training helps new employees understand their roles, company policies, and legal requirements. Staff Training includes but is not limited to BICSc Task/Method, Infection Control, Health & Safety, COSHH, Colour Coding and Equipment Care. Employees are kept up to date as a matter of policy, with all information being accessible within a site folder, as well as available electronically. We also carry out an Environmental Aspects and Impacts Assessment to reduce our environmental impact.
When creating an effective training program tailored to a specific client environment, we need to consider the following steps:
Identify Training Needs: Assess the skills required by your staff based on their roles and identify any gaps that need addressing.
Set Learning Objectives: Establish clear objectives for each training module so that both trainers and trainees understand what is expected.
Develop Training Materials: Create engaging materials such as handbooks and presentations tailored to staff’s needs.
Deliver Training Effectively: Choose the most suitable method for delivering each type of training based on your workforce’s preferences and learning styles.
Evaluate Training Outcomes: After completing training sessions, gather feedback from participants to assess effectiveness and make necessary adjustments for future programs.
Provide Ongoing Support: Continuous development is crucial; therefore, we provide regular refresher courses and offer additional resources to help maintain high standards within our teams.
Investing in comprehensive staff training not only ensures compliance with legal requirements but also enhances service quality within the delivery of our cleaning services, and by prioritising effective training programs tailored to both business goals and employee needs, we are able to foster a skilled workforce capable of delivering exceptional results while maintaining safety standards.
If you would like Albany Cleaning Solutions to review the cleaning service for you, we recommend a thorough cleaning survey of all areas and a discussion of your requirements, allowing us to appreciate your requirements thoroughly and understand your past and present challenges. Cleaning surveys are 100% free to you. Please email tim@albanycleaning.co.uk, phone us on 029 2294 0475 or complete our online form.
